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Services >> 24H Emergency Response

 

Tired of being asked to wait for the next working day? All of us at Infinite AV understand the impact of a system fault on business which is why, for your peace of mind, we offer a fully comprehensive 24 Hour Emergency Response service. This operates nationwide, so you can rest assured that wherever you are, whatever time it is and whatever issue you are having we will be able to get one of our fully trained, professional engineers to attend when it matters.

Our emergency response service includes:

  • Fully trained engineers on call 24 hours a day, 365 days a year.
  • Loan equipment is carried on the van, so if we can't repair your own equipment on site we can install this at no extra cost** to get you up and running straight away.
  • No premium rate calls - just phone our usual office number on 01623 859222 and outside of our usual opening hours your call will be transferred to an available on-call engineer.

** Loan equipment is provided free of charge, for up to one month, provided any subsequent repair or replacement work is carried out by Infinite AV at our standard prices (we won't charge extra!). If the work is carried out by yourselves or by a third party the hire of the loan equipment will become chargeable at our standard hire rates for the period you've loaned the kit for.

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